Disable or Delete account

Disabling Your Account

Disabling your account will pause all app services, this will stop any trips from recording and any access to in-app rewards. Reactivate your account anytime by submitting a support ticket.

How to Disable

1. Navigate to your Account Details page by clicking the settings icon in the top right corner of your screen. 
2. Go to the “Edit Account” (top right corner of the screen) and scroll to the bottom of the page.
3. Choose “Disable Account” at the bottom of the screen. 
4. A pop-up box will appear asking you to confirm if you’d like to disable your account.
5. Click “Yes” if you’d like to proceed.

Deleting Your Account

Deleting your account permanently removes your data, trip history, and rewards. 

NOTE: This will be final and we won't be able to recover any information from your account after it has been deleted.

How to Delete

1. Navigate to your Account Details page by clicking the settings icon in the top right corner of your screen. 
2. Go to the “Edit Account” (top right corner of the screen) and scroll to the bottom of the page.
3. Choose "Delete Account” at the bottom of the screen. 
4. A pop-up box will appear asking you to confirm if you’d like to delete your account.
5. Click “Yes” if you’d like to proceed.